These controversies regarding the relationships among citizenship pressure, OCBs and CCBs might be due to ways that OCBs are measured. From the literature, OCBs have usually been described as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to determine the behavioural motivations fundamental OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4